A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it.   At Crawford-Henderson Insurance, we have built our culture around doing the right things.  Don’t just take our word for it.   Read these client testimonials to see exactly what our clients have to say.

I can’t say enough about how good treatment is when dealing with Paula. She always follows up on everything. Great customer service already – don’t need to change anything. Best service anywhere!

F Franks

Lets us know if there are ways to save money with the services we currently have.

C Baines

As soon as I called this in, someone met me immediately. Took pictures and called it in. Claim was paid very quickly! VERY satisfied how everything was handled from beginning to end. Thank you!

D Dees

After [Hurricane] Matthew, when dealing with FEMA and two insurance companies; Crawford-Henderson made it easier for me to get the paper to FEMA and the county.

J Coley

Crawford-Henderson is always responsive, providing quick and accurate answers to our questions. It is a pleasure to do business with you, even though it is often due to a stressful situation.

P Biggers

Everything I got from Crawford-Henderson is above average.
Everyone I spoke with was very nice. I appreciate the team for following up to ensure all underwriters were in contact with me.

L Greene

Immediate response in all matters and excellent interceding with carrier when needed.

P Hackmann

You answered my questions expertly.

M Holden

You always help me. Thank you so much for always being so helpful. There isn’t a thing I can think of [to improve my experience]. You are always my help in time of need.

B Kemp

Special thanks to Heather for your assist with all matters especially recent flood claim. Very polite, professional, helpful and compassionate.

R Levasseur

Awesome. Thank you all so much. You have taken care of everything for me.

R Musgrave

I greatly appreciate your immediate response to my call informing you of my situation due to [Hurricane] Matthew. You contacted my insurance company the next day (10-10-2016) so that trees were removed on 10-12-2016 and insurance adjuster was here 10-13-2016, going to get a contractor, who was here 10-14-16, so I would leave for California, 10-16-16, to see granddaughter and son. I have no suggestions for improved as you have always served me so well.

E Peacock

This is the first major claim I have filed and you were right on top of it. You did everything I asked. I was very pleased.

J Setzer

I am able to call when I have a question or want comparisons on different insurance companies. I have always received courteous and prompt attention. Thank you.

D Rousay

Very thankful for prompt response. Thankful for your interest into our needs at the time.

E Shuck

Very easy to work with. Filing claim was stress free and promptly received payment for storm damages.

F Quinn

Special thanks to Lisa Musselman, Chad Bailey and T. Issenberg for their expert, professional and caring service. Best service ever. Greatly appreciated.

R Levasseur

All of the staff are friendly and helpful.

B Edgerton

Have found staff at Crawford-Henderson to be most helpful in times of need and in general in seeking information.

M Dudley


Your company has given excellent services. You are very professional and helpful. The insurance adjuster, Wendy Cisler, was a very nice person and informative on the claim and follow-up. I would definitely recommend your company and Cincinnati Insurance Co. to others.

J Stevens

Adjuster friendly and upfront and knowledgeable.

WT Haithcock

Lets us know if there are ways to save money from the services we currently have.

C Baines