A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it.   At Crawford-Henderson Insurance, we have built our culture around doing the right things.  Don’t just take our word for it.   Read these client testimonials to see exactly what our clients have to say.

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Helped with setting up claims; also with “shopping” coverages for the best and most reasonable prices.

R Lawrence
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Always takes good care of our insurance needs. Keep up the good work!

J Edwards
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You have always helped us quickly and efficiently.

M Holloman
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Always prompt in handling questions and any issues we have. Thank you.

J Payne
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The response of the adjuster getting to the office was very quick and the payoff on damages occurred rapidly.

J Jennings
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W. Cisler was great. She treated my mother with respect and care.

J. Kidd
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You were very helpful in transferring from my mother to my sister and me as owners of the home. Very helpful and knowledgeable. We appreciate your caring attitude! When in doubt, check it out…sometimes saying “no” too quickly is not the best practice. I’m grateful you usually look into things first!

B Schelhorn
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I can’t say enough about how good treatment is when dealing with Paula. She always follows up on everything. Great customer service already – don’t need to change anything. Best service anywhere!

F Franks
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Lets us know if there are ways to save money with the services we currently have.

C Baines
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As soon as I called this in, someone met me immediately. Took pictures and called it in. Claim was paid very quickly! VERY satisfied how everything was handled from beginning to end. Thank you!

D Dees
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After [Hurricane] Matthew, when dealing with FEMA and two insurance companies; Crawford-Henderson made it easier for me to get the paper to FEMA and the county.

J Coley
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Crawford-Henderson is always responsive, providing quick and accurate answers to our questions. It is a pleasure to do business with you, even though it is often due to a stressful situation.

P Biggers
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Everything I got from Crawford-Henderson is above average.
Everyone I spoke with was very nice. I appreciate the team for following up to ensure all underwriters were in contact with me.

L Greene
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Immediate response in all matters and excellent interceding with carrier when needed.

P Hackmann
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You answered my questions expertly.

M Holden
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You always help me. Thank you so much for always being so helpful. There isn’t a thing I can think of [to improve my experience]. You are always my help in time of need.

B Kemp
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Special thanks to Heather for your assist with all matters especially recent flood claim. Very polite, professional, helpful and compassionate.

R Levasseur
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Awesome. Thank you all so much. You have taken care of everything for me.

R Musgrave
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I greatly appreciate your immediate response to my call informing you of my situation due to [Hurricane] Matthew. You contacted my insurance company the next day (10-10-2016) so that trees were removed on 10-12-2016 and insurance adjuster was here 10-13-2016, going to get a contractor, who was here 10-14-16, so I would leave for California, 10-16-16, to see granddaughter and son. I have no suggestions for improved as you have always served me so well.

E Peacock
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This is the first major claim I have filed and you were right on top of it. You did everything I asked. I was very pleased.

J Setzer
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I am able to call when I have a question or want comparisons on different insurance companies. I have always received courteous and prompt attention. Thank you.

D Rousay
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Very thankful for prompt response. Thankful for your interest into our needs at the time.

E Shuck
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Very easy to work with. Filing claim was stress free and promptly received payment for storm damages.

F Quinn
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Special thanks to Lisa Musselman, Chad Bailey and T. Issenberg for their expert, professional and caring service. Best service ever. Greatly appreciated.

R Levasseur
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All of the staff are friendly and helpful.

B Edgerton
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Have found staff at Crawford-Henderson to be most helpful in times of need and in general in seeking information.

M Dudley
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Your company has given excellent services. You are very professional and helpful. The insurance adjuster, Wendy Cisler, was a very nice person and informative on the claim and follow-up. I would definitely recommend your company and Cincinnati Insurance Co. to others.

J Stevens
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Adjuster friendly and upfront and knowledgeable.

WT Haithcock
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Lets us know if there are ways to save money from the services we currently have.

C Baines